Terms and Conditions

1. Introduction

These Terms and Conditions govern the services provided by [PLACEHOLDER: Your Company Name], located at [PLACEHOLDER: Company Address], registered under [PLACEHOLDER: Registration Number] in [PLACEHOLDER: Jurisdiction, e.g., the Netherlands].

By engaging our services, you agree to the following terms:

2. Services Provided

We specialize in:

Website creation
Website SEO
Website maintenance

Note: The pricing includes only online meetings to discuss project requirements and progress. No physical meetings are included in the scope or pricing.

3. Payment Terms

Upfront Payment: A 50% upfront payment is required before any work begins. This payment is non-refundable as a safety measure.
Final Payment: The remaining 50% is due upon project completion.

4. Delivery Timelines

Project timelines vary depending on the scope, but our standard package is typically completed within 1-2 weeks.

5. Refund and Cancellation Policy

The 50% upfront payment is non-refundable.
Customers may cancel the project, but a valid reason is required. The 50% upfront payment will be retained.

6. Warranties and Maintenance

Warranties are only provided for customers with a maintenance package.
If website issues arise due to WordPress updates or plugin errors, we will attempt to resolve them.
We are not liable for issues caused by customer actions, such as deleting files or altering the website.

7. Customer Content Responsibility

Customers must ensure that all content provided (text, images, etc.) complies with applicable laws and does not infringe third-party copyrights.
[PLACEHOLDER: Your Company Name] is not liable for any legal issues arising from customer-provided content.

8. Hosting and Uptime

We offer hosting services but do not guarantee 100% uptime. Based on our hosting provider’s information, we guarantee 99.99% uptime.
Customers without a maintenance package are responsible for updating their WordPress and plugins (auto-updates can be activated upon request).

9. Ownership and Intellectual Property

Upon project completion, ownership of the website and its design is transferred to the customer.

10. Limitation of Liability

[PLACEHOLDER: Your Company Name] limits its liability for damages. We ensure that our creations should not cause harm, but it is the customer’s responsibility to verify compliance with industry-specific regulations.

11. Jurisdiction and Governing Law

Any disputes will be governed by the laws of the Netherlands.
Legal proceedings will be conducted in the courts of the Netherlands.

12. Cookies and Third-Party Tools

We use CookieYes to manage cookies.
Upon user consent, we integrate Google Analytics, Google Fonts, and Google Tag Manager.

13. Dispute Resolution

For unresolved disputes, you may refer to [PLACEHOLDER: Link to Online Dispute Resolution Platform, if applicable].